The Directorate General of Civil Aviation (DGCA) has ordered a probe into how a Singapore-bound flight took off hours ahead of schedule, leaving behind 35 passengers on the Amritsar airport.
The probe was initiated by the aviation regulatory authority after a Scoot Airline flight which was initially scheduled to depart at 7.55 p.m. on Wednesday from the Amritsar Airport took off at 3 p.m., hours ahead of its departure time.
This triggered chaos on the airport with indignant passengers who have been left behind staging a protest. They registered their criticism with the authorities involved on the airport.
After Airport authorities contacted the airline officers they have been knowledgeable that the passengers have been knowledgeable in regards to the change in flight time by way of e-mail.
Around 280 passengers have been to journey to Singapore however 253 passengers have been rescheduled, leaving behind over 30 passengers,” Amritsar airport Director instructed ANI.
The DGCA has sought particulars from each Scoot Airline which is a Singaporean low-cost airline and a completely owned subsidiary of Singapore Airlines and the Amritsar Airport authority.
An airport official instructed ANI that the journey agent, who booked the tickets for 30 individuals in a bunch, had not knowledgeable them (passengers) in regards to the change in flight timings because of which the airline flew with the passengers who had reported on time.
Meanwhile, an identical incident was additionally reported lately from Bengaluru airport when a Go First Delhi-bound flight took off leaving behind 55 of its passengers who have been on their technique to the flight by way of a shuttle bus.
The passengers who have been left behind have been reportedly accommodated on one other flight 4 hours later.The DGCA issued a present trigger discover to the Chief Operation Officer of Go First airways as to why enforcement motion shouldn’t be taken in opposition to them for dereliction of their regulatory obligations.
