San Francisco: Google on Thursday stated that it has fastened the Gmail sync difficulty it was having with Microsoft servers when utilizing Internet Message Access Protocol (IMAP), which probably affected Outlook customers.
“The Gmail sync issue with Microsoft servers when using IMAP is now resolved. Thank you for your patience while we resolved the problem,” the corporate stated in its standing web page.
According to Google, due to the outage, that began on Wednesday, customers weren’t capable of sync new messages whereas accessing Outlook or Hotmail e mail accounts on the Gmail utility throughout all gadget platforms.
On Wednesday, the corporate had stated that its engineering crew was working in partnership with the Microsoft crew to research the e-mail sync difficulty by way of IMAP.
“Update: Microsoft team has acknowledged that other large mail providers beyond Gmail are also not able to sync with Microsoft’s IMAP server. They are working on the issue,” it added.
Taking to Twitter, a number of customers had reported the difficulty.
One consumer requested: “My outlook email has been down since the middle of the night last night. I have seen a few tweets regarding this but not many. Anyone else having issues with no emails at all from Microsoft outlook???”
Another queried: “Is anyone else having problems with #gmail accounts and #Outlook?”