Samsung to Fix Camera App Crashes on Select Galaxy Models: Report

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Samsung to Fix Camera App Crashes on Select Galaxy Models: Report


Samsung has been offering hybrid and optical zoom capabilities on its Galaxy S collection smartphones for some time. However, a brand new bug appears to set off an app crash when a consumer units the digicam’s zoom to 30X. The bug solely appears to have an effect on a sure set of Samsung Galaxy S collection gadgets in accordance to a report. Samsung has acknowledged that the digicam bug is a matter and that it’s working on a repair for a similar. The firm claims that the repair will arrive in a future software program replace.

Just just a few days in the past, a Samsung consumer who owns a Galaxy S collection gadget posted on Samsung’s Korea neighborhood discussion board a few digicam bug that will get triggered when setting the digicam’s zoom to 30X within the inventory digicam app. The consumer claims that the digicam app’s zoom performance works effective till 28.8x, however crashes as quickly because the 30X zoom degree is chosen. The consumer mentions that clearing the app’s cache and knowledge and resetting it to its default settings additionally doesn’t appear to resolve the problem.

The consumer additionally posted a video displaying the digicam bug. The video exhibits Samsung’s default digicam app in motion with the consumer scrubbing by means of the zoom slider until about 30X, submit which the app crashes. Another level that the consumer clarified was that the digicam bug solely confirmed up after updating the Galaxy S collection gadget to Samsung’s newest One UI 5.1 replace, which is predicated on Android 13. So, those that have not upgraded their Galaxy smartphones to the most recent One UI software program could not expertise the identical digicam bug.

SamMobile was the primary to report the problem and claimed that the digicam bug may solely have an effect on latest fashions of the Galaxy S collection. This would come with the Galaxy S20, Galaxy S21, and Galaxy S22 collection of gadgets as these are the one ones to provide 30X zoom functionality. Gadgets 360 can verify that the digicam bug doesn’t have an effect on the most recent Samsung Galaxy S23 and Galaxy S23 Ultra fashions.

Regardless of which smartphones are affected, Samsung has talked about in its replies that it has managed to reproduce the problem. The firm claims that the “error occurred due to the difference in the action point when quickly switching the camera lens” and that it has already utilized the mandatory fixes to an upcoming software program replace. This software program replace shall be made accessible in April. However, Samsung has not offered any particular particulars in regards to the precise day on which the software program replace will arrive.


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