Last Updated: April 25, 2023, 17:53 IST
Snapchat launched the AI chatbot final week
The ChatGPT-powered Ai chatbot was introduced on the Snap Summit final week.
Snapchat is one other tech firm that ventured into the AI chatbot race just lately however it’s honest to say that its journey has been difficult in some ways. The ChatGPT-powered platform has confronted unfavorable opinions from customers ever because the firm determined to launch the chatbot for a wider viewers.
The AI chatbot referred to as My AI is on the market on the high of the Snap consumer’s display, which many really feel is an invasion of privateness, as Snapchat didn’t not search their consent earlier than making this addition to the app.
These customers have complained that Snapchat has not made it an opt-in characteristic, as a substitute has launched the chatbot. Some even need an choice to delete the chatbot from the house display of the Snapchat app. All this backlash has performed poorly on Snapchat’s rankings on the app shops (each iOS and Android) with a lot of them giving the platform a 1-star ranking which isn’t one of the best case for any app not to mention Snapchat.
These rankings appear to have coincided with the announcement of the Ai chatbot on April 19, and 24 hours later, Snapchat customers, most likely after attempting out the chatbot or seeing it on their house display determined to take issues into their very own fingers.
Snapchat says that with My AI customers can write songs, seek for one of the best eating places and even take a photograph of your backyard utilizing the AI chatbot. It is free for all Snapchat customers however going by the social media posts, it looks like Snapchat ought to have at the very least reached out to its consumer base earlier than making the characteristic stay for everybody.
These outbursts usually assist and drive the corporate to rollback the characteristic. For occasion, just lately, Instagram determined to have a 9:16 ratio for photographs on the feed, which didn’t please the customers one bit. After a number of circumstances of anger thrown on the platform, Instagram claimed it was solely testing the characteristic and doesn’t plan to have it obtainable on the general public model. Snapchat is unlikely to take such actions however at the very least giving customers the choice to delete the chatbot might go a great distance in redeeming its rankings on the app retailer.
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