Cognizant has entered into a new five-year settlement to remodel and assist the expertise operations of Nike, a designer, marketer, and distributor of genuine athletic footwear, attire, tools, and equipment.
Under the settlement, Cognizant would assist clients and companions.
The New Jersey-based Cognizant would additionally supply onsite and distant assist to Nike throughout places worldwide for resolving all {hardware} points for workers, from laptops to work telephones. Additionally, by Level 1 & 2 assist, Cognizant would supply engineering and backend options for all of Nike’s enterprise-wide functions, together with cellular apps, pc software program, and Nike.com, the tech agency stated in a assertion.
Cognizant is predicted to ship a number of key capabilities for Nike over the subsequent 5 years, together with new self-service capabilities, improved service productiveness, and vital price financial savings, as per the discharge.
Cognizant and Nike’s collaboration is anticipated to proceed furthering Nike’s digital transformation momentum, which has been pushed by a continued funding in capabilities that speed up product innovation, unmatched model distinction, and deep private connections with Nike shoppers globally.
Coming as an extension of a 14-year-old collaboration, the new settlement is predicted to consolidate a number of of Nike’s current IT assist features with Cognizant serving Nike in over 230 places in additional than 40 international locations.