The Directorate General of Civil Aviation (DGCA) on Thursday directed crisis-hit airline Go First, which has filed for chapter, to course of the refunds to passengers as per the timelines particularly stipulated within the related regulation.
Meanwhile, Go First has suspended sale of tickets till May 15. “Go First has intimated that they have suspended sale of their flights till 15 May 2023 and are working to refund or reschedule for future dates, the passengers already booked to fly with them,” the regulator mentioned in a press release.
It had issued a present trigger discover to the airline after it all of a sudden determined to cancel flights for 3 days beginning May 3.
After inspecting the reply filed by Go First, the watchdog has issued an order “under the prevailing regulations directing them to process the refunds to passengers as per the timelines specifically stipulated in the relevant regulation”.
The regulator additionally mentioned it’s dedicated to minimising passenger inconvenience in view of the abrupt determination by Go First to droop their scheduled operations with none prior intimation.
Earlier, Go First mentioned it has cancelled flights till May 9 due to operational causes. “We regret to inform that due to operational reasons, Go First flights scheduled till 9th May 2023 have been cancelled… A full refund will be issued to the original mode of payment shortly,” the airline mentioned in an replace on its web site.
