New Delhi: After receiving reviews of mass router outages globally, Taiwanese tech big Asus has lastly defined the trigger, stating that the outage was brought on by “an error in the configuration of our server settings file”.
Users of Asus routers not too long ago reported that their gadgets instantly froze up with none obvious cause and, after restarting repeatedly, instantly stopped working as a result of the gadget`s reminiscence ran out, reviews Ars Technica. (Also Read: 10 Top Tips To Keep Your Bedroom Cooler During Summer Season)
Later, the corporate answered the requires assist.
“During routine security maintenance, our technical team discovered an error in the configuration of our server settings file, which could potentially cause an interruption in network connectivity on part of the routers,” Asus stated. (Also Read: 10 Secrets WhatsApp Settings You Must Know)
After resolving the glitch, most customers solely wanted to reboot their gadgets, nevertheless, if that didn`t repair the issue, the corporate’s assist staff recommended that customers save their present configuration settings and carry out a manufacturing unit reset.
The firm additionally apologised for the inconvenience precipitated. Most customers additionally took to the web to report the problem they had been having with the gadget.
“On the 16th, Asus pushed a corrupted definition file for ASD, a built-in security daemon present in a wide range of their routers. As routers automatically updated and fetched the corrupted definition file, they started running out of file system space and memory and crashing,” a consumer wrote on Reddit.
“This is a bunch of BS. Why doesn`t Asus put out some kind of statement explaining what`s going on?” one other consumer stated.
