Union Bank of India has collaborated with Accenture to design and develop a scalable and safe enterprise data lake platform with superior analytics and reporting capabilities.
This programme would increase the financial institution’s operational effectivity and improve its skill to supply customer-centric banking providers and handle threat, mentioned a financial institution communique on Tuesday.
Using predictive analytics, machine studying and synthetic intelligence, this platform would leverage structured and unstructured data from inside the financial institution in addition to from exterior sources to generate business-relevant insights, it additional mentioned.
In addition, the platform would allow the financial institution to develop strong data visualisation and reporting capabilities together with interactive dashboards and stories for enterprise, operational and regulatory functions. Employees would additionally get entry to enterprise intelligence that may improve customer support and operational agility throughout the financial institution’s branches, contact centres and digital channels, as per the assertion.
A. Manimekhalai, Managing Director & CEO, Union Bank of India mentioned, “Leveraging superior analytics and AI, we see potential to unlock large worth from data – to kind significant buyer relationships, improve worker productiveness and obtain worthwhile progress.’‘
