Air India information: Air India in the present day (December 27) introduced that passengers flying to and from the Delhi airport can reschedule or cancel their bookings without any extra charges in case their flights are possible to be affected due to fog.
The provide is a part of the airline’s FogCare initiative that was launched final winter. In latest days, flight operations have been impacted on the Delhi airport due to dense fog, with many flights getting delayed and a few getting diverted to close by airports.
“The FogCare initiative is a sincere effort to minimise inconvenience to guests whose flights are likely to get affected by fog. It will also help maintain network schedule integrity,” Rajesh Dogra, Chief Customer Experience Officer of Air India, mentioned in a launch.
Flights operations disrupted amid fog:
Delhi Airport skilled delays for over 100 flights due to dense fog in the present day, with expectations of additional disruptions throughout the winter season. The nation’s largest airways are intently monitoring the state of affairs.
Know extra about FogCare initiative:
The initiative by Air India, an extension of final winter’s FogCare program, underscores the airline’s dedication to passenger comfort throughout hostile climate situations.To help affected passengers, Air India will present proactive help and current uncomplicated choices for rescheduling or canceling tickets without incurring extra charges.Rajesh Dogra, Chief Customer Experience Officer at Air India, emphasised the sincerity of the FogCare initiative, stating, “It is a sincere effort to minimize inconvenience to guests whose flights are likely to get affected by fog. It will also help maintain network schedule integrity.”
Passengers on these flights will obtain common updates by way of flight-specific advisories, making certain they’re well-informed about potential delays. The airline goals to improve the general journey expertise by providing passengers straightforward options in advance, demonstrating a proactive method to handle challenges related to winter fog.
According to the airline, passengers flying to and from the Indira Gandhi International (IGI) airport in the nationwide capital throughout winter might be allowed to reschedule or cancel their bookings at no extra price if their flight is probably going to be affected by main fog delays.
Passengers of those flights might be stored up to date with flight-specific advisories and supplied straightforward choices in advance to ease their journey expertise, it added.
(With businesses inputs)
ALSO READ: Air India’s first A350 plane arrives in Delhi | DETAILS
ALSO READ: Air India Delhi-Mumbai flight skilled fireplace indication warning: AI airways
