Redseer’s Big Data evaluation on client conduct stated that the surge in meals delivery orders was a nationwide phenomenon, with metros, tier-1 cities, and different Indian cities displaying almost comparable development so as volumes on this present day.
Throughout New Year’s Eve 2023, shoppers persistently positioned excessive volumes of orders, with the height occurring throughout dinner and late-night orders. During these peak intervals, the gross service provider worth (GMV) delivered was reported to be 2.5–3 occasions that of different days within the yr.
Redseer’s evaluation additionally indicated that on New Year’s Eve 2023, prospects not solely ordered extra by way of quantity but additionally spent extra per order. The common order worth was reportedly up to 30 p.c greater than on different days of the yr.
“Spike days, such as major sporting events like the IPL and Cricket World Cups, festivals like Diwali, and occasions like New Year’s Eve, are crucial for online food delivery services. These days, we witness increased order volumes and higher spending by customers, contributing significantly to the sector’s performance,” stated Abhijit Routray, Associate Partner at Redseer.
“It was heartening to see the jubilation in the ecosystem on NYE23 with a record number of orders being delivered. More importantly, the fact that the momentum was seen across India and across city tiers was a testament to the size of the opportunity in India,” Routray added.
According to the report, there are up to 20 days in a yr the place on-line meals delivery platforms witness important jumps so as volumes. But probably the most important of these spike days is on December 31, or New Year’s Eve (NYE), which witnesses by far the most important spike in orders on any given day of the yr, it stated.
(With PTI inputs)(*18*)