Air India information: A passenger on an Air India flight from Calicut to Mumbai, took to social media to specific her dissatisfaction with the airline’s in-flight catering, after she was served non-vegetarian meals, as an alternative of the vegetarian meal she had ordered.
Veera Jain posted pictures on X, showcasing the non-vegetarian meal she was served through the journey, accompanied by her PNR quantity and flight particulars.
“On my @airindia flight AI582, I was served a veg meal with chicken pieces in it! I boarded the flight from Calicut airport. This was a flight that was supposed to take off at 18:40PM but left the airport at 19:40PM,” she stated.
“When I informed the cabin supervisor (Sona), she apologised and informed me that there was more than one complaint about the same issue other than me and my friend. However, after I informed the crew, there was no action taken to inform other passengers having vegetarian meals,” she stated in a collection of posts.
“First the delay, then the non-veg in my vegetarian meal. This is extremely disappointing and it has harm my sentiments. I ask Air India to take strict motion on its catering companies and delays.
“And I would suggest everyone- Please check thoroughly what you consume on a flight. After two extremely delayed flights (Mum-Kozhikode on 4th Jan and return on 8th Jan) and nonveg served I have lost trust in all of the airline food now,” she added.
The submit shortly gained momentum on social media, with quite a few customers becoming a member of the dialog and expressing issues about Air India’s meals dealing with practices.
Some questioned the airline’s potential to cater to particular dietary preferences, whereas others shared related experiences they’d encountered.
“@airindia what action has been taken. Its a strict no for Jain’s to even speak about non veg. It’s not less than a crime what u did.. after this incidence, we have to think about traveling by Air india. Forget about having a meal in your aircraft,” replied one other X consumer on Jain’s tweet.
Air India message to passenger:
Responding to the escalating on-line dialogue, Air India issued a public reply to Jain, urging her to contact the airline instantly by means of direct message (DM) to handle her issues. “Dear Ms. Jain, we have responded to your DM and request you to take a look. We request your kind understanding,” the airline stated.
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