The Indian Highways Management Company Ltd (IHMCL), the toll-collecting arm of the state-owned National Highways Authority of India (NHAI), suggested freeway customers to acquire FASTags from 32 authorised banks as an alternative of Paytm Payments Bank (PPBL). This suggestion adopted the Reserve Bank of India’s (RBI) directive for PPBL to stop accepting deposits and top-ups from prospects after February 29, later prolonged to March 15. Subsequently, Paytm FASTags will stop to perform.
According to the not too long ago launched FAQs by the RBI, after March 15, customers will now not be capable of recharge their FASTags issued by PPBL. However, customers can shut their current FASTags and request a refund, as advised, to keep away from inconvenience.
To deactivate a Paytm FASTag, customers can comply with these steps supplied on Paytm’s official web site:
- Call 1800-120-4210 and supply the cellular quantity related to the FASTag together with the Vehicle Registration Number (VRN) or Tag ID.
- Alternatively, throughout the Paytm app, navigate to the profile icon, choose “Help & Support” below “Banking Services & Payments,” select “FASTag,” and provoke a chat with buyer help to request deactivation.
To buy a brand new FASTag on-line, customers can obtain the “My FASTag” app, click on on “Buy FASTag” to entry an e-commerce hyperlink, make the acquisition, and await supply. To activate the brand new FASTag on-line, customers can comply with the steps throughout the “My FASTag” app, choose the retailer (Amazon or Flipkart), enter the FASTag ID or scan the QR code, present car particulars, and full activation.
Additionally, FASTags can be bought from toll plazas or member banks listed on the NHAI web site, together with Airtel Payments Bank, HDFC Bank, ICICI Bank, and the State Bank of India, amongst others.