How can senior citizens lodge complaints regarding pension-related issues? All you need to know

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How can senior citizens lodge complaints regarding pension-related issues? All you need to know


Image Source : FILE The picture has been used for consultant functions solely.

Central authorities pensioners encountering persistent points with their pension, regardless of repeated complaints to each the financial institution and related authorities departments, can additionally lodge their complaints via www.pensionersportal.gov.in. This platform allows pensioners to escalate their grievances to senior officers inside the respective division, notably when responses to date have been unsatisfactory or when they’re uncertain whom to strategy regarding pension-related considerations.

When utilising the portal to file a grievance, it is important to have your Pension Payment Order (PPO) quantity available. This ensures immediate consideration from the federal government regarding your grievance. 

Follow the outlined steps beneath to lodge your pension-related grievance:

1. Go to the web site, www.pensionersportal.gov.in and click on on ‘Grievance’


2. Choose the choice ‘Pension Grievance Redress System’ and click on on it to learn the small print. 

  • If you have any grievance in pension issues you could take it up along with your Head of Office, the pension sanctioning authority or the pension disbursing authority, because the case could also be. 
  • If thought-about mandatory, you might also strategy the Department of Pension and Pensioners’ Welfare, Lok Nayak Bhawan (third Floor), Khan Maket, New Delhi-110003, which is the nodal Department for wanting into the grievances and issues of pensioners or Secretary (PG), Directorate of Public Grievances, Cabinet Secretariat, Sardar Patel Bhawan, Parliament Street, New Delhi-110001.
  • For immediate consideration, all of your correspondence ought to comprise the next important particulars, in order that previous data can be simply linked. 

(a) Name

(b) Full tackle

(c) Office from which retired (title of the workplace could also be indicated in full)

(d) Post held on the time of retirement (and scale of pay)

(e) The particulars of the Accounts Officer who issued the PPO

(f)The particulars of the Pension Disbursing Authority, and

(g) PPO quantity / or a photocopy of the PPO

Panel to evaluate pension system for govt workers

Last 12 months in April, Union Finance Ministry arrange a committee underneath Finance Secretary TV Somanathan to evaluate the pension system for presidency workers. The committee would counsel whether or not within the gentle of the present framework and construction of the National Pension System (NPS), as relevant to authorities workers, any modifications therein are warranted.

As per its phrases of reference, the committee would counsel measures to modify the identical with a view to enhancing upon the pensionary advantages of presidency workers lined underneath the NPS, protecting in view the fiscal implications and impression on general budgetary house, in order that fiscal prudence is maintained to shield the widespread citizens. The committee, to be chaired by Somanathan, would have a Secretary within the Department of Personnel and Training (DoPT), Special Secretary within the Department of Expenditure and Chairman of the Pension Fund Regulatory and Development Authority (PFRDA) as members.

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