World Consumer Rights Day 2024: Theme, History, and 6 Basic Rights One Must Know – News18

The World Consumer Rights Day is noticed yearly on March 15 throughout the globe. As the title suggests, at the present time serves as a reminder of sufficient info concerning the amount, high quality, purity, efficiency, worth, and normal of the commodity together with the significance of defending shopper rights. World Consumer Rights Day empowers customers by elevating consciousness about their rights and tasks within the market. It additionally highlights the necessity for truthful and moral enterprise practices, holding companies accountable for upholding shopper rights.

World Consumer Rights Day 2024 Theme

This 12 months, the theme chosen by Consumers International for World Consumer Rights Day 2024 is ‘Fair and responsible AI for consumers.’ This theme highlights the rising significance of Artificial Intelligence (AI) at breakneck velocity and the necessity to transfer shortly to make sure a good and accountable AI future in the case of shopper rights.

Therefore, World Consumer Rights Day goals to focus on considerations like privateness violations, misinformation, and discriminatory practices, in addition to how AI-pushed platforms can unfold false info and delay biases.

World Consumer Rights Day 2024: History

The seeds of World Consumer Rights Day had been planted by former President of the United States, John F. Kennedy, on March 15, 1962, whereas addressing shopper rights earlier than the US Congress. This was the primary time a world chief spoke about shopper rights. This day was first noticed on March 15, 1983, and since then, the United Nations has recognised and endorsed World Consumer Rights Day on a world scale. To elevate consciousness about shopper rights, numerous occasions have been organized on nationwide and worldwide ranges.

World Consumer Rights Day 2024: Significance

This day is well known to boost consciousness in regards to the current rights of customers, which may safeguard them from falling prey to unfair practices, discrimination, and exploitation. World Consumer Rights Day additionally encourages individuals to know extra about defending their rights and making certain that they’ll take measures for grievance redressal.

World Consumer Rights Day 2024: Basic Consumer Rights

Consumers have sure authorized rights for grievance redressal in case they don’t seem to be happy by their buy or have been cheated with a counterfeit merchandise. These rights assist compensate aggrieved customers and stop unfair commerce practices. Check 6 fundamental shopper rights right here.

1. Right to SafetyThis proper ensures that customers are protected against hazardous merchandise out there available in the market to be able to safeguard their lengthy-time period pursuits. Manufacturers and sellers are obligated to stick to security requirements and laws. The high quality marks for merchandise in India are the Indian Standards Institution (ISI), AGMARK, FPO mark, and many others.
2. Right to be InformedThe shopper can insist on receiving clear and correct details about the merchandise and companies they buy. This consists of particulars like worth, amount, high quality, efficiency, purity, manufacturing/ expiration dates, and any potential dangers or unwanted side effects of the product to guard themselves from commerce malpractice.
3. Right to ChooseIt is the correct of a shopper to decide on freely from quite a lot of merchandise and companies provided available in the market at truthful costs.
4. Right to be HeardConsumers have the correct to voice their considerations and complaints concerning services or products they’re sad with. They can file complaints with related authorities, and with correct consideration, they are going to be supplied with the suitable discussion board to take action.
5. Right to Seek RedressalIf a shopper’s rights are violated, they’ve the correct to hunt compensation or a correct settlement.
6. Right to Consumer EducationIt is the obligation of the client to pay attention to their authorized rights. Therefore, the correct to shopper schooling entails buying related abilities and data. This empowers customers to make knowledgeable decisions and defend themselves from unfair practices.