ExlService Holdings Laying Off 800 Employees or 2% of Its Workforce – News18

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ExlService Holdings Laying Off 800 Employees or 2% of Its Workforce – News18


As half of the layoffs at ExlService, 400 workers can be fired whereas the opposite 400 can be given a possibility to be re-employed elsewhere.

ExlService Holdings, which has about 5,000 workers globally, is usually sacking junior employees in knowledge analytics and digital operations within the US and India

ExlService Holdings, a US-based mostly digital providers supplier, is shedding 800 workers, or about 2 per cent of its workforce, as the corporate re-positions to satisfy buyer demand for generative synthetic intelligence, in line with a Wall Street Journal report.

As half of the layoffs, 400 workers can be fired whereas the opposite 400 can be given a possibility to be re-employed elsewhere, in line with the WSJ report citing an individual conversant in the matter.

The firm, which has about 5,000 workers globally, is usually sacking junior employees in knowledge analytics and digital operations within the US and India, it mentioned.

Exl is hiring expert employees with experience in superior knowledge, AI and generative-AI.

On Wednesday, its CEO Rohit Kapoor was promoted to board chair, together with the promotion of two senior leaders — Vikas Bhalla, head of insurance coverage, and Vivek Jetley, head of analytics — to expanded roles that embrace adopting knowledge and AI-led options.

“We need to ensure our talent and skill sets are closely aligned with the evolving needs of our clients… This adjustment involves a mix of re-evaluating existing roles while bringing in top talent with expertise in data and AI,” a consultant advised WSJ.



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