Perth Airport Adopts Amadeus’ Cloud Technology to Improve Passenger Experience and Drive Cost Savings

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– New partnership sees full renewal of check-in system expertise at Perth Airport utilizing Amadeus Airport Common Use Service (ACUS)

The settlement helps Perth Airport’s important transformation and funding in new infrastructure and terminals

ACUS will enhance the shopper expertise at Perth by growing effectivity and providing unprecedented modernisation reminiscent of utilizing tablets and cell gadgets for check-in and boarding

Airlines at Perth Airport will profit from a 26% discount in passenger processing prices

Perth Airport has shaped a brand new long-term partnership with Amadeus to implement ACUS, a leading edge cloud-based expertise to profit airline clients and travellers. This settlement marks Amadeus’ continued enlargement of its airport IT enterprise within the Asia Pacific area, with Perth Airport its first buyer in Australia.

The subsequent technology, cloud-based ACUS answer will make use of utility virtualisation, permitting passenger processing programs to be accessed and deployed anyplace, on demand. This means airways can use the platform from a desktop laptop, laptop computer or cell gadget, and permits passengers to be checked-in and boarding passes to be printed from any location. Ground handlers will even have the option to deal with passenger processing for a number of airways on the similar time from any gate or terminal and from any gadget.

Any mixture of purposes could be hosted with none constraint or limitation on the precise workstation or gadget. The frequent use platform will even simplify consumer coaching, permitting for the fast deployment of latest workers. The infrastructure and {hardware} discount additionally signifies that Amadeus’ environmentally-friendly platform is predicted to assist Perth Airport scale back its carbon dioxide emissions and enhance its environmental footprint.

Rowan Chalmers, Perth Airport Executive General Manager Operations and Customer Experience stated that this partnership will put Perth Airport in a extra proactive, dependable and versatile place when it comes to the check-in course of.

“The advanced systems we are delivering with Amadeus will provide a higher level of customer experience. During our selection process, it became clear that Amadeus was the only common use provider to truly deliver on the cloud-based model, bringing clear financial and structural benefits,” he stated.

The funding in expertise aligns with Perth Airport’s AUD$1 billion total transformation of infrastructure.

“Moving to the Amadeus’ cloud-based common use system means we will be able to cut passenger processing costs by more than 25 per cent for our airline partners. That was a key consideration when selecting this new and innovative system,” Mr Chalmers stated.

Caroline Wilkie, Chief Executive Officer, Australian Airports Association stated the introduction of the Amadeus platform was one other instance of how Australian airports have been investing within the newest expertise to ship higher and extra versatile providers for passengers and airways.

“As Australian airports continue to handle ever increasing numbers of passengers and aircraft movements, their adoption of innovative technology solutions will help in providing a better experience for passengers while also meeting the operational needs of their airline customers,” Ms Wilkie stated.

John Jarrell, Head of Airport IT, Amadeus stated that they have been delighted to associate with Perth Airport because it pioneers new improvements within the Australian market, whereas investing to enhance its service to each travellers and its airline companions.

“Airports across the world are under pressure to think differently in order to handle increasingly significant numbers of passengers, and modern technology has a huge role to play. The deployment of ACUS is only the beginning of our partnership with Perth Airport, and we look forward to continuing to work closely together,” he stated.

This partnership follows the launch of ACUS at Innsbruck Airport, introduced in February and the key deal signed with The Avinor Group in June to undertake ACUS within the airports it operates in Norway.

Notes to the editor

About Perth Airport

Only 12 kilometres from the center of Perth, the capital of Western Australia, Perth Airport is a part of a 2,105 hectare property with ample capability to develop and meet projected industrial aviation calls for for the subsequent 40 years and past.

Perth Airport is the fourth busiest airport in Australia by way of passenger visitors, and operates 24 hours per day, seven days every week all year long. Over 14 million passengers travelled via Perth Airport in the course of the 2014/15 monetary 12 months.

In complete, Perth Airport gives over 17,800 jobs, producing roughly $2.61billion for the financial system.

Perth Airport is at present endeavor an in depth AUD 1 billion redevelopment program that’s remodeling the shopper expertise for all travellers. For additional particulars go to: www.seeperthairporttransform.com.au

About Amadeus

Amadeus is a number one supplier of superior expertise options for the worldwide journey trade. Customer teams embrace journey suppliers (e.g. airways, accommodations, rail and ferry operators, and so forth.), journey sellers (journey companies and web sites), and journey consumers (companies and journey administration corporations).

The Amadeus group employs round 13,000 individuals worldwide, throughout central websites in Madrid (company headquarters), Nice (growth) and Erding (operations), in addition to 71 native Amadeus Commercial Organisations globally.

The group operates a transaction-based enterprise mannequin.

Amadeus is listed on the Spanish Stock Exchange underneath the image “AMS.MC” and is a element of the IBEX 35 index.

To discover out extra about Amadeus please go to www.amadeus.com/airport, and www.amadeus.com/weblog for extra on the journey trade.

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