WhatsApp and Haryana Govt Launch ‘DC Gurugram COVID Helpline’ to Serve Verified Info: How to Use

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DC Gurugram Covid Helpline

The DC Gurugram Covid Helpline is free to use and is on the market in Hindi and English. Citizens can ship ‘Hi’ to the quantity ‎+91 9643277788 on WhatsApp or click on on https://wa.me/919643277788 to immediately join to the helpline.

WhatsApp and Gurugram District Administration have introduced the launch of a devoted WhatsApp COVID-19 chatbot, ‘DC Gurugram Covid Helpline, to provide citizens access to critical information and a central repository of all COVID-19 resources. The helpline has been developed by a group of volunteers, private sector organisations and with the support of various departments within the Gurugram District Administration. The chatbot is free to use and is available in Hindi and English. Citizens can send ‘Hi’ to the quantity ‎+91 9643277788 on WhatsApp or click on on https://wa.me/919643277788 to immediately join to the helpline.

The chatbot is constructed on the WhatsApp Business API and will immediately join residents to official and verified sources of data and medical companies. The goal of the helpline is to guarantee fast entry to COVID-related emergencies. The DC Gurugram Covid Helpline is claimed to present up to date details about essential assets within the consumer’s proximity akin to RT-PCR centres and camps, on-line physician consultations, standing of availability of beds, registering oneself as a COVID-19 affected person, care centres and extra. The helpline additionally has companies of MyUpchar, Meddo and Dunzo built-in for the good thing about customers. In an announcement, WhatsApp says the chatbot has been developed by Infobip and Day Technologies. The initiative has additionally been supported by The Dialogue and Deepstrat who’re offering essential help to DC Gurugram in triaging citizen requests.

Speaking extra concerning the improvement, Dr Yash Garg, Deputy Commissioner and chairperson of District Disaster Management in Gurugram that comes immediately beneath the Haryana authorities stated that the service is designed for residents in Gurugram. WhatsApp India additionally lauded the initiative and stated, “We will strive and present the very best care at residence… We stay dedicated in direction of making certain that folks have entry to verified sources of data via our platform.”

The Facebook-owned platform, in collaboration with the Central authorities, can be updating the WhatsApp MyGov Corona Helpdesk chatbot to let users find the nearest COVID-19 vaccine centres. The process to find a vaccine centre with availability) is simple, and users have to save the number 9013151515 on their Android or iOS smartphone. Once the MyGov Corona Helpdesk chatbot is launched, WhatsApp users will need to send ‘hi’ or ‘hello,’ and an automated response will ask users to select an option for their COVID-related info. The feature also works in Hindi.

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