Millennials and GenZ in India Prefer Texting Over Voice and Video Calls: Bobble AI Study

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Young Indian favor texting over voice or video calls even in the course of the COVID-19 pandemic, stated Bobble AI, a home-grown dialog media advertising platform backed by traders like SAIF Partners, Affle, Sachin Bansal, Binny Bansal and Deep Kalra. The examine ‘independently’ carried out by Nielsen tried to analyse how millennials and GenZ in the nation converse and use on-line chatting instruments amid the coronavirus pandemic. The analysis highlights responses from two age teams, one between 18-30 and one other between 31-40 years between March 2 to 16. Bobble AI notes that 62 % of respondents belong to younger Indians from Mumbai, Delhi, Kolkata, Bengaluru, and Hyderabad, whereas the remaining comes from Tier 2 cities similar to Patna, Lucknow, Indore, Ahmedabad, and Jaipur. The findings of the examine, shared in a press be aware, state that nearly 7 in 10 respondents say that their chatting exercise has elevated in the final six months, and 67 % of these say that it shall stay the identical or improve additional for the remainder of the 12 months. The examine confirmed that millennials and GenZs closely favor utilizing emojis, stickers, GIFs whereas chatting.

Bobble AI examine carried out by Nielsen claims that emojis, stickers and GIFs make the conversations “actual and private” as they allow users to express themselves accurately. 85 percent of users believe that chatting formats like these make their messages easier to understand while wishing a birthday or anniversary. The study further finds that 81 percent of users prefer using graphical formats to tell about their daily activities (eating, running, cooking, etc.) over voice or video calls. Text messages also remain the quick format to share daily updates.

The company says the study also helps to understand how millennials and GenZs chatting habits are evolving beyond plain text and stickers, and in turn, provide an “opportunity” for “manufacturers to discover these distinctive chatting codecs and join with the supposed viewers most successfully.” Speaking over the findings, Ankit Prasad, founder and CEO at Bobble AI said that the research validates the growing relevance of Conversation Media among young Indians. “With more and more people working and living remotely and being compelled to multi-task, they are looking for new and innovative ways to express themselves better. Conversation Media like emojis, stickers, GIFs are a fun, engaging way for brands to break the clutter and connect with their audiences,” he stated in a press release. Bobble AI even have their Bobble Indic Keyboard app that lets customers create customized sticker and emojis.

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