IT Rules Row: Is Twitter Stalling Compliance Despite Strong Response By Centre? | All You Need To Know

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New Delhi: Micro-blogging website Twitter, is but to adjust to the Government of India’s new IT guidelines. While Google, Facebook and WhatsApp have shared particulars with the IT ministry as per necessities underneath the digital guidelines, Twitter has solely shared particulars of a lawyer working in a legislation agency in India as their Nodal Contact Person and Grievance Officer.

Twitter has not despatched particulars of the Chief Compliance Officer to the ministry as of now. 

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According to PTI, authorities sources have revealed that a lot of the giant social media platforms have shared particulars of Chief Compliance Officer, Nodal Contact Person, Grievance Officer with the IT Ministry as required underneath the brand new guidelines. The guidelines require such designated officers of the numerous social media platforms to be the staff of the corporate and resident in India, the federal government identified.

After a robust response from the federal government on Thursday, Twitter despatched shared particulars of a lawyer working in a legislation agency in India as their Nodal Contact Person and Grievance Officer.

Congress Toolkit controversy and Twitter

Earlier within the week, Twitter flagged Congress toolkit shared by members of BJP as “manipulated media”, following which the Delhi Police Special Cell despatched discover to Twitter in reference to a probe over the tag used with among the posts, requested the social media platform to clarify the explanation behind their determination so as to add the tag.

Things escalated with Twitter calling the go to by Delhi Police to its workplaces a type of “intimidation” which was met with vociferous protests from each the federal government and the Delhi Police. While the federal government referred to as it “totally baseless, false and an attempt to defame India”, Delhi Police stated the assertion was “mendacious” and designed to impede a lawful inquiry.

The authorities stated law-making and coverage formulations is the only real prerogative of the sovereign, including Twitter is only a social media platform and it has no locus in dictating what India’s authorized coverage framework must be. Asserting India has an excellent custom of free speech and democratic practices courting again centuries, the federal government stated: “Protecting free speech in India is not the prerogative of only a private, for-profit, foreign entity like Twitter, but it is the commitment of the world’s largest democracy and its robust institutions.”

New Rules for social media

Under the brand new digital guidelines, social media firms like Facebook, WhatsApp and Twitter have been requested to determine inside 36 hours the originator of a flagged message in addition to to conduct extra due diligence, together with the appointment of a Chief Compliance Officer, Nodal Contact Person and resident Grievance Officer. 

Failing to adjust to the principles, these social media platforms have been to lose their protections as intermediaries. Under the brand new guidelines, the social media platforms are required to nominate a Chief Compliance Officer, a Nodal Contact Person and a Resident Grievance Officer, giving their title and make contact with tackle in India, grievance decision, monitoring of objectionable content material, compliance report and removing of objectionable content material. The grievance officer should acknowledge the grievance inside 24 hours and dispose it of inside 15 days and supply causes to the complainant for any motion/inaction.

However, on Thursday, the federal government additionally emphatically assured the representatives of social media firms, together with Twitter, that they “are and will always remain safe in India and there is no threat to their personal safety and security”.



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