New Delhi: After a a lot lengthy tussle with the Indian authorities, Twitter India has appointed Vinay Prakash as its resident grievance officer (RGO) for India, in line with the corporateās web site.
The U.S.-based firm has been within the eye of a storm over its alleged failure to adjust to the brand new IT guidelines in India, which mandates, amongst different necessities, the appointment of three key personnel ā chief compliance officer, nodal officer and grievance officer by social media platforms with over 50 lakh customers. All three personnel must be residents in India.
As per the knowledge up to date on Twitterās web site, Vinay Prakash is the RGO. Users can contact him utilizing an e mail ID listed on the web page.
āTwitter can be contacted in India at the following address: 4th Floor, The Estate, 121 Dickenson Road, Bangalore 560 042,ā the web page additional stated.
Notably, Twitter’s interim resident grievance officer for India Dharmendra Chatur had give up in June, leaving the micro-blogging web site with out a grievance official as mandated by the brand new guidelines.
On Thursday, the Delhi High Court stated the Central Government can provoke motion towards Twitter in accordance with the brand new IT guidelines in case of non-compliance even because the micro-blogging web site submitted a timeline on the appointment technique of officers as mandated whereas sustaining that it reserves the proper to problem the principles.
The firm additional stated that it has employed a resident of India as its interim compliance officer, efficient 6 July, and has communicated the event to the ministry of data expertise.
