New Delhi: A day after a Bengaluru woman named Hitesha Chandranee accused the Zomato delivery govt of assaulting her which left her nose bleeding in a video, the individual in query has denied all her claims.
In an interview with The News Minute, the delivery individual named Kamaraj, who has been suspended by the corporate after the criticism, stated, “After I reached her apartment door, I handed her the food and I was expecting her to pay me (as she had opted for cash on delivery mode of payment). I also apologised since the delivery was delayed due to traffic and bad roads. But she was very rude from the outset. She asked me ‘Why are you late?’ I replied apologetically, as there were road blocks due to ongoing civic works and there were traffic jams as well. But she kept on insisting that the order has to be delivered within 45-50 minutes. I am working on this job for more than two years and this is the first time that I have had to go through this kind of an ordeal.”
He added that the woman refused to pay after accepting the order and stated that she is speaking to Zomato chat help.
The delivery govt claimed to have pleaded to her for paying the invoice however the woman referred to as him a ‘slave’. After which, the Zomato help instructed the guy that the order has been cancelled, however the woman refused to provide again the meals.
“At this point, when I was walking towards the lift, she started using expletives in Hindi. She suddenly threw slippers at me and started hitting me. For my safety, when she was hitting me, I tried to use my hand to shield her blows. When she was trying to push my hand away, she accidentally hit herself with her finger ring on the nose, which led to the bleeding. Anybody who sees her face, will understand that this wouldn’t be created by a punch. And I don’t wear any rings.”
Kamaraj added, “the Zomato support system person in Delhi also supported me and offered me empathy after I narrated the ordeal that I had to go through. The problem is there is no CCTV footage to prove my innocence.”
According to Joshi Srinath Bengaluru DCP (South East), the delivery man, Kamaraj, was arrested shortly after the make-up artist Hitesha Chandranee aired her woes and tagged the town police, who requested her to supply the realm particulars to help her additional. She narrated the incident on her social media handles on Tuesday, the place she will be seen with a bloody damage on her nose, reported ANI.
Meanwhile, the woman alleged in her video, “he (delivery boy) shouted at me – ‘I am your slave or what, you are asking me to wait’. I got scared so I tried to shut the door but he pushed the door and snatched the order from my table. He entered my house. Then he punched me and ran away.”
So guys this simply occurred to me yesterday
Pls help me @zomato @zomatoin @viralbhayani77 @sagarmaheshwari @ATSBB @bbcnewsindia @narendramodi @cnnbrk @AltNews @NBCNews @itvnews @DgpKarnataka @TV9Telangana pic.twitter.com/TBso6N23k3— Hitesha Chandranee (@HChandranee) March 10, 2021
She added, “It seems that after an X-Ray, the bone is broken, so surgery is needed for the same.” She additionally thanked the Karnataka Police for taking care of her concern promptly. Zomato quickly responded to the incident via social media, apologising for a similar and knowledgeable that the delivery accomplice had been delisted from the platform.
In an official assertion, Zomato stated, “We deeply regret this incident and apologise to Hitesha for this traumatic experience. We are in touch with her and are providing our complete support through the necessary medical care and investigation. Meanwhile, we have delisted the delivery partner from our platform.”
(With ANI inputs)
