Rail Madad Helpline:
Indian Railways has built-in all railway helplines right into a single quantity ‘139’, which is now the primary ‘Rail Madad’ Helpline, for fast grievance redressal and enquiry through the prepare journey. According to an announcement shared by the Railway Ministry, the brand new helpline quantity ‘139’ will take over all the present helpline numbers, so that the method turns into simpler for the passengers to attach with railway authorities for addressing all wants or enquiries through the journey.
Several grievances helpline numbers had been discontinued by railway authorities final yr. The built-in Rail Madad Helpline ‘139’ will likely be accessible in a complete of twelve languages. Additionally, Indian Railway passengers also can go for the IVRS (Interactive Voice Response System), or can immediately connect with the call-centre govt by urgent the * (asterisk) image. The built-in service is technologically pleasant and accessible as as a way to join with Rail Madad helpline ‘139’, passengers don’t want to make use of a smartphone.
