Amazon India on Saturday introduced a slew of measures, together with waiver in numerous fees paid by sellers, to help small and medium companies amid the lethal second wave of the COVID pandemic.
The e-commerce main mentioned it’s waiving 50 % of the ‘sell-on-amazon’ or ‘referral charge’ from May 1-31 for a bit of sellers and can reimburse storage fees and long-term storage fees charged for maintaining sellers’ merchandise at its warehouses for retailers primarily based out of non-serviceable pin codes.
“We understand this situation is impacting small and medium businesses (SMBs) the most and we are taking a host of measures to help our sellers navigate the economic challenges caused by the pandemic,” Amazon India Vice President Manish Tiwary mentioned in a weblog publish.
Amazon India has over 8.5 lakh sellers on its platform.
It is quickly enjoyable the declare home windows for numerous forms of reimbursements that the sellers file for 30 days, the e-commerce agency mentioned.
The firm mentioned it’s also taking steps throughout the board to mitigate any damaging influence on sellers’ efficiency metrics due to defaults precipitated by the pandemic and the ensuing restrictions, on the sellers’ account well being.
“We are also working to relax our policies regarding late shipment rate, order cancellation and returns to better support our sellers during this period,” the weblog mentioned.
The file variety of COVID-19 circumstances every day within the second wave has stretched the healthcare infrastructure of the nation.
Many states have introduced lockdowns and curfews to sort out the scenario, impacting companies. Most states have allowed e-commerce corporations to function and allowed supply of solely important objects like groceries and medicines.
In its SMB Impact Report 2020, Amazon India had famous that it really works with greater than 10 lakh small and mid-size companies (SMBs) together with sellers, supply and logistics companions, neighbourhood shops, enterprises, builders, content material creators and authors within the nation.
Â
#mute
