The Centre on Monday directed state governments to implement Bureau of Indian Standard (BIS) certification on shopper merchandise whereas stressing the usage of digital know-how to defend shopper rights and cut back pending circumstances in shopper courts.
After inaugurating a day-long workshop on “Consumer Protection in the northern states” held in Chandigarh, Consumer Affairs Secretary Rohit Kumar Singh emphasised the position of know-how in strengthening the patron safety ecosystem and the significance of infrastructure and human assets in shopper commissions.
The Secretary stated, “State heads should ensure that BIS Certification is enforced on required products for consumer safety,” an official assertion stated.
He additionally mentioned the time dissemination undertaking by Indian Space Research Organisation (ISRO) to cut back India’s reliance on Western nations for time accuracy.
Nidhi Khare, Additional Secretary within the Consumer Affairs Ministry, careworn the usage of digital know-how to defend shopper rights, cut back the pendency of circumstances in shopper commissions, and the significance of shifting in the direction of obligatory e-filing.
She highlighted the work of the ministry on deceptive commercials, endorsement pointers, e-commerce platforms, and direct promoting pointers, and urged customers to be cautious of deceptive advertisements on all platforms.
She additionally made customers conscious of playing video games, merchandise with out BIS Certification, and influencers selling merchandise, the assertion added.
Senior officers from Haryana, Punjab, Chandigarh, Uttarakhand, Himachal Pradesh, Jammu & Kashmir, and Ladakh governments attended the workshop.