Chakshu portal, a platform to report suspected communications of cyber fraud, was launched by the authorities of India on Monday. The portal was created alongside the Digital Intelligence Platform (DIP) which might be used for real-time intelligence sharing and coordination between all the stakeholders. The Chakshu portal can be utilized to report telephone calls, SMS, and WhatsApp messages that seem to be fraudulent. Both of them are a part of the Sanchar Saathi portal which was launched for the public in May 2023.
What is Chakshu portal
The Chakshu portal was unveiled by the Union Minister of Communications, and Electronics and Informational Technology Ashwini Vaishnaw as an initiative by the Department of Telecommunications (DoT). Announcing it in a put up on X (previously referred to as Twitter), the official account of DoT stated, “This initiative targets telecom resource misuse and strengthens citizen protection against cyber frauds.”
Notably, the Chakshu portal just isn’t meant for monetary fraud or cyber crimes which have already been dedicated. Victims of such crimes ought to report it to the cyber crime cell. The newly launched platform is geared toward suspected situations of cyber fraud. If an individual receives a telephone name, SMS, or a message on WhatsApp that seems to be fraudulent, then they will take a screenshot of the message and report it on Chakshu. The communication shouldn’t be older than 30 days. The platform states that communications relating to financial institution accounts, cost wallets, SIM, gasoline connections, electrical energy connections, KYC updates, expiry, or deactivation, impersonation as a authorities official or a relative, sextortion, and comparable circumstances might be reported.
How Chakshu portal works
Using the platform is pretty easy. There is a single-page kind that customers want to fill out so as to report a possible cybercrime. First, customers want to go to the portal, which might be accessed right here. Click on Continue to report to transfer to the subsequent display. There, customers want to fill out a number of particulars. Information resembling the medium of communication, class of suspected fraud, date and time, and particulars of the communications want to be crammed out. Users will even have to connect a screenshot of the suspected communication. It generally is a message or a screenshot of the name log. The attachment shouldn’t be greater than 1MB in measurement.
Once these particulars are crammed in, the person might be required to fill out some private particulars as effectively. These embody identify and telephone quantity. At the finish, customers want to fill out a captcha, confirm their quantity through an OTP, and submit the report. Once the report has been substantiated, the suspected quantity might be requested to re-verify its particulars and the failure to achieve this will lead to the deactivation of the quantity.
