ChatGPT Bug May Have Exposed Payment Information Of Some Users: OpenAI

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ChatGPT Bug May Have Exposed Payment Information Of Some Users: OpenAI


The bug was found within the Redis shopper open-source library known as redis-py.

The firm stated it has reached out to inform affected customers that their cost data could have been uncovered.

OpenAI, the creator of ChatGPT, has admitted that some customers’ cost data could have been uncovered earlier this week when it took ChatGPT offline owing to a bug.

According to the corporate, the Microsoft-owned firm took ChatGPT offline as a result of a bug in an open-source library which allowed some customers to see titles from one other energetic consumer’s chat historical past.

“It was additionally attainable that the primary message of a newly-created dialog was seen in another person’s chat historical past if each customers had been energetic across the similar time,” said the company.

The bug has been patched and ChatGPT service and its chat history feature, with the exception of a few hours of history, have been restored.

However, upon deeper investigation, OpenAI discovered that the same bug may have caused the unintentional visibility of “payment-related information of 1.2 per cent of the ChatGPT Plus subscribers who were active during a specific nine-hour window”.

“In the hours earlier than we took ChatGPT offline, it was attainable for some customers to see one other energetic consumer’s first and final identify, e mail handle, cost handle, the final 4 digits (solely) of a bank card quantity, and bank card expiration date. Full bank card numbers weren’t uncovered at any time,” the company revealed.

Due to the bug, some subscription confirmation emails generated during that window were sent to the wrong users.

These emails contained the last four digits of another users’ credit card number, but full credit card numbers did not appear.

“It’s possible that a small number of subscription confirmation emails might have been incorrectly addressed prior to March 20, although we have not confirmed any instances of this,” OpenAI additional stated.

The firm stated it has reached out to inform affected customers that their cost data could have been uncovered.

“We are assured that there is no such thing as a ongoing danger to customers’ knowledge,” it added, apologising again to users and to the entire ChatGPT community.

The bug was discovered in the Redis client open-source library called “redis-py”.

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(This story has not been edited by News18 employees and is printed from a syndicated information company feed)



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