Computer Glitch Hits Border Control Functions at Paris Airports, Long Queues at Checkpoints

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Computer Glitch Hits Border Control Functions at Paris Airports, Long Queues at Checkpoints


Last Updated: March 05, 2023, 07:50 IST

Passengers wait beneath pannels following a technical failure, which affect all border controls at Roissy Charles de Gaulle airport, within the northeastern outskirts of Paris, on March 4, 2023. (AFP)

A girl travelling from Martinique stated she had spent almost two hours within the queue at Orly the place ‘1,500-2,000 individuals’ weren’t shifting at all

A pc glitch at Paris’ predominant Charles de Gaulle and Orly airports hobbled border controls on Saturday, inflicting lengthy queues for passengers.

“A nationwide breakdown of border police at present impacts checkpoints at the departure and arrival of Paris-CDG and Paris-Orly. An extension of the ready time is to be anticipated,” Paris Airports tweeted.

It was not immediately clear if other airports or sectors were affected.

Images posted on social media showed large queues of passengers waiting at Paris airport checkpoints, with some sitting on the floor.

By 2:00 pm (1300 GMT), the computer system in question was working again, the interior ministry told AFP.

A woman travelling from Martinique told AFP she had spent nearly two hours in the queue at Orly where “1,500-2,000 people” weren’t shifting at all.

“It’s shameful, persons are beginning (to wilt), particularly mother and father with youngsters. No one from Paris Airports got here to inform us something,” Anouk, who declined to provide their surname, advised AFP by phone.

Travellers then began banging on the glass doors of the eGates, they later reported.

Border police officers then opened them and carried out passport checks manually to ease congestion.

“Everything is being done to make the situation as easy as possible for travellers. Water supplies are being put in place and officers have been deployed to answer travellers’ questions,” a Paris Airports spokesman advised AFP.

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(This story has not been edited by News18 employees and is revealed from a syndicated information company feed)



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