Consumer Rights and Responsibilities That Every Indian Should Know

WORLD CONSUMER RIGHTS DAY 2023: March 15 is yearly celebrated as World Consumer Rights Day. This world day is noticed to unfold consciousness about shoppers’ rights and wants. In India, the federal government handed the Consumer Protection Act, 1986 that outlines some fundamental client rights. On the event of World Consumer Rights Day, let’s discover out about 6 essential rights that each client should know:

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1. Right to Education
   This is supposed to make sure that shoppers have entry to informational applications and supplies earlier than availing of the providers. This will assist them to make an knowledgeable and higher choice earlier than buying.
2. Right to be Heard
   This implies that any client has the best to advocate his curiosity or symbolize himself/herself, states India Today. Consumers can file complaints towards any product or providers with out concern as it’s their proper to be heard. It might be assured that customers’ pursuits will obtain due consideration at acceptable boards.
3. Right to Redressal
   In case a client is subjected to unfair commerce practices or exploitation, he/she has the best to hunt redressal towards such malpractices.
4. Right to Safety
   According to a Financial Express report, Indian shoppers have the ‘right to be protected against the marketing of goods and services which are hazardous to life and property’. Under the best to security, this act applies to healthcare, prescription drugs, cars, housing, home home equipment, and journey and meals processing sectors, as nicely.
5. Right to Choose
   This refers to ‘the right to be assured, wherever possible, access to a variety of goods at competitive prices’. Consumers can discount on the MRP. It isn’t mounted by the federal government and additionally the precise promoting worth is likely to be lesser (based mostly on the taxes).
6. Right to Information
   The Consumer Protection Act, 1986, describes the Right to Information as ‘the right to be informed about the quality, quantity, potency, purity, standard and price of goods so as to protect the consumer against unfair trade practices’.

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