DGCA stated that based mostly on Air India’s reply to the present-trigger discover, it was discovered that the airline didn’t adjust to the provisions of the CAR. (Representative picture/Air India/X)
Aviation watchdog has imposed a penalty for its failure to adjust to norms pertaining to services which might be required to be offered to passengers
Aviation watchdog DGCA has imposed a penalty of Rs 10 lakh on Air India for its failure to adjust to norms pertaining to services which might be required to be offered to passengers.
After finishing up inspections of airways at Delhi, Kochi and Bangalore airports, the regulator noticed that Air India was not complying with the provisions of the related Civil Aviation Requirement (CAR).
Later, a present-trigger discover was issued to Air India on November 3.
In a launch on Wednesday, DGCA stated that based mostly on Air India’s reply to the present-trigger discover, it was discovered that the airline didn’t adjust to the provisions of the CAR.
These pertain to “not providing hotel accommodation for passengers affected by delayed flights, non-training of some of their ground personnel as per the stipulations and non-payment of compensation to international business class passengers who were made to travel on unserviceable seats”, it stated.
For these lapses, the regulator has imposed a monetary penalty of Rs 10 lakh.
(This story has not been edited by News18 employees and is revealed from a syndicated information company feed – PTI)