Last Updated: November 06, 2023, 17:43 IST
United States of America (USA)
X buyer help will work by DMs
X Premium customers get advantages like verified account, edit tweet button and help for 1080p video uploads however Musk desires to provide extra.
Elon Musk and group have been including new options on X for customers and at last the platform will provide improved buyer help. However, to entry the brand new characteristic, X desires you to subscribe to its Premium plan, which suggests solely the verified X account customers will be capable to use the brand new help.
Musk has been touting X Premium because the go-to choice for all X customers and restricted options like buyer help underneath the paid wing does sound like a determined transfer by the platform to get extra paid subscribers to the platform.
Musk had gotten rid of the prevailing buyer help service on Twitter when he purchased the corporate and after nearly 1 yr because the deal was closed, X customers will get the help once more, albeit in a paid avatar.
Some folks have proven the affect of the brand new characteristic, claiming the response time for any DM help message could be as fast as 10 minutes in some circumstances, which is the least one expects to get with a paid service.
The reply additionally features a multi-alternative response field, permitting the particular person to pick out the difficulty they’re going through with their verified X account. The matters talked about are Stripe points (fee, engagement or visibility of their account, lacking verified checkmark or one thing else.
X clearly wants new injection of funds and Musk is doing his finest to get extra folks to put money into the platform. More importantly, he wants the revenues to go up, and one of many concepts carried out on the platform is having two tiers of premium plans.
He has even steered that X might ultimately turn out to be a completely-paid platform that can want everybody utilizing X to pay for the service. X additionally added a flavour of AI into the platform known as Grok. This model of generative AI chatbot competes with ChatGPT, Bard and extra.
