Genpact has formally introduced the approaching retirement of President and CEO NV ‘Tiger’ Tyagarajan on February 9, 2024. In response to this, the corporate’s board has strategically appointed Balkrishan ‘BK’ Kalra to imagine the pivotal position.
Tyagarajan assumed the place of CEO in 2011, guiding Genpact via a part of exceptional growth. Under his management, the corporate underwent a transformative journey, rising as an trade frontrunner with an annual income surpassing $4.3 billion in 2022. Tyagarajan’s strategic acumen was instrumental in harnessing the ability of knowledge and expertise to reinforce shopper providers. With a tenure spanning practically 19 years, his contributions have been pivotal to Genpact’s sustained success.
Having commenced his tenure at Genpact in 1999, Kalra presently serves as the worldwide enterprise chief for monetary providers and the patron & healthcare segments throughout the firm. Effective February 9, he assumes the position of CEO and likewise turns into a member of the corporate’s board. Meanwhile, Tyagarajan will preserve his presence on the board of administrators.
Kalra comes with over 30 years of expertise in serving to firms develop from early stage to massive, at globally aggressive enterprises. At Genpact, he has served in quite a lot of rising management roles throughout the corporate.
“He leads Genpact’s global transformation efforts across the banking, capital markets, consumer goods, retail, life sciences and healthcare industries, helping companies better leverage technology and AI-enabled solutions,” the corporate stated.
James Madden, Chairman of Genpact’s Board of Directors, stated, “We are delighted to announce BK as Genpact’s next CEO, a leader with a proven track record of delivering business results and fostering deep client relationships.”
“In planning for Tiger’s retirement, the Board undertook a robust process, assessing a number of internal and external candidates. In the end, BK stood out as the natural successor. He understands the importance of investing in emerging trends and technologies with a particular focus on Genpact’s efforts around advanced analytics and AI-enabled solutions,” Madden added.
Kalra stated, “I am honoured to assume the CEO role and appreciate the confidence and trust that Tiger and the Board have placed in me.”
“On behalf of the Board and the entire organisation, I would like to express our sincere appreciation for Tiger’s leadership of Genpact over the last 12 years. Tiger has built a strong, diverse, and global team, focused on a clear set of prioritised verticals, geographic markets, and services. We look forward to his continued contributions on the Board,” Madden stated.
Tyagarajan added, “Leading Genpact has been the highlight of my career, and I would like to thank the entire team for their support. The world is rapidly changing around us, and I am incredibly proud of what we have achieved, staying ahead of the curve as a true partner to our clients around the world, empowering our employees, and transforming the communities in which we live and operate. BK has been an integral part of Genpact’s success, and I am confident that, under his leadership, we are well positioned for the next phase of our journey and future growth.”
In February 2005, Tyagarajan joined Genpact as Executive Vice President, steadily advancing via the ranks to achieve the esteemed positions of President and CEO in July 2011. Notably, he additionally serves on the boards of Kantar and Catalyst Inc.
Tyagarajan commenced his skilled journey because the regional gross sales supervisor at Unilever in 1985. Subsequently, he assumed the position of Vice President at Citibank in 1991. From 1999 to 2002, he held the place of CEO GCF at GECIS, adopted by his appointment as Senior Vice President of Global Operations Six Sigma at GE Commercial Finance from 2002 to 2005.
