Government’s Draft E-Commerce Policy Calls For Equal Treatment Of Sellers

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The newest draft of the coverage doc says operators must be neutral of their dealings with sellers

India would require e-commerce companies to deal with sellers equally on their platforms and guarantee transparency, based on a draft coverage seen by Reuters on Saturday that follows criticism in opposition to enterprise practices of huge on-line firms. India has been deliberating a brand new e-commerce coverage for months amid complaints from brick-and-mortar retailers who allege on-line giants like Amazon and Walmart’s Flipkart flout federal rules. The firms have denied the allegations. A Reuters particular report final month revealed that Amazon has for years given preferential therapy to a small group of sellers on its India platform and used them to avoid the nation’s international funding guidelines

The newest draft of the coverage doc says operators must be neutral of their dealings with sellers. “E-commerce operators must ensure equal treatment of all sellers/vendors registered on their platforms and not adopt algorithms which result in prioritizing select vendors/sellers,” it says.A spokesman for the commerce ministry declined to remark. The coverage will apply to Amazon and Flipkart – two high e-commerce gamers in India – in addition to home gamers like Reliance Industries, which has plans to increase its JioMart on-line platform

All three companies didn’t instantly reply to a request for remark.Separately, India can be contemplating modifications to international funding guidelines that might immediate gamers together with Amazon to restructure their ties with some main sellers, Reuters reported in January.Government officers are set to carry talks subsequent week with trade executives on such guidelines, based on folks with direct data.On Saturday, high authorities officers from numerous departments, together with the commerce ministry, met to debate the e-commerce coverage

The timeline of publication and whether or not it will likely be topic to additional modifications weren’t instantly clear.Indian merchants have additionally complained about steep reductions supplied by on-line firms which smaller retailers haven’t been capable of match

Amazon and Flipkart have mentioned they adjust to all legal guidelines

E-commerce companies should “bring out clear and transparent policies” on on-line reductions, the draft doc says.The Reuters particular report final month – based mostly on inside Amazon paperwork dated between 2012 and 2019 – confirmed the corporate helped a small variety of sellers prosper on its India platform, giving them discounted charges and serving to one reduce particular offers with huge tech producers.Amazon has mentioned it “does not give preferential treatment to any seller on its marketplace,” and that it “treats all sellers in a fair, transparent, and non-discriminatory manner.”



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