New Delhi, May 19 (PTI) The authorities has requested e-commerce firms to appoint a nodal officer to guarantee compliance with the brand new rules on consumer protection.
The rules are relevant to e-commerce entities registered in India, in addition to these registered overseas however providing items and companies to Indian customers.
This new sub-rule, which has been included within the Consumer Protection (E-Commerce) Rules, 2020, has come into impact from May 17, in accordance to a notification issued by the consumer affairs ministry.
These rules had been made underneath the provisions of the Consumer Protection Act, 2019.
“…It (e-commerce entity) shall appoint a nodal officer or an alternate senior designated functionary who is resident in India, to ensure compliance with the provisions of the Act or the rules made thereunder,” the notification mentioned.
The rules apply to all e-commerce entities included underneath the Companies Act, 1956 or underneath the Companies Act, 2013 or a international firm lined underneath clause (42) of part 2 of the Companies Act, 2013 or an workplace, department or company outdoors India owned or managed by an individual resident in India as offered within the Foreign Exchange Management Act, 1999, it added.
The new rules for e-commerce entities had been first notified in July 2020. Their violations appeal to penal motion underneath the Consumer Protection Act, 2019
