Last Updated: May 24, 2023, 18:28 IST
Next time you buy groceries do not give your cellular quantity
The Consumer Affairs Ministry has issued an advisory directing retailers to not insist on the private contact particulars of shoppers for delivering sure companies, Consumer Affairs Secretary Rohit Kumar Singh.
New Delhi, May 23: The Consumer Affairs Ministry has issued an advisory directing retailers to not insist on the private contact particulars of shoppers for delivering sure companies, Consumer Affairs Secretary Rohit Kumar Singh stated on Tuesday.
The advisory has been issued following a number of shopper complaints. Customers have complained about many retailers not offering them companies in the event that they refuse to share their contact quantity, he stated.
“Sellers say they cannot generate the bill until personal contact details are provided. This is an unfair and restrictive trade practice under the Consumer Protection Act and there is no rationality behind collecting the information,” the Secretary informed reporters.
There can also be a privateness concern. Therefore, an advisory has been issued to the retail trade and trade chambers CII and FICCI to deal with this difficulty within the curiosity of shoppers, he stated.
It will not be obligatory in India for purchasers to furnish their cellular numbers to a retailer to generate a invoice. However, prospects are put in an ungainly state of affairs by retailers insisting on a quantity to conclude transactions. Most of the time, prospects are usually not given an choice to decide out in lots of of those conditions. PTI LUX LUX MR
(This story has not been edited by News18 workers and is revealed from a syndicated information company feed – PTI)
