Gurugram launches WhatsApp COVID helpline.
Gurugram district administration on Thursday launched a devoted WhatsApp Covid-19 helpline to supply residents entry to important data and a central repository of all Coronavirus assets.
The helpline is free to make use of and is obtainable in Hindi and English. Citizens can ship ‘Hi’ to the quantity +91 9643277788 on WhatsApp or click on on https://wa.me/919643277788 to straight hook up with the helpline.
It supplies up to date details about important assets within the person’s proximity resembling RT-PCR centres and camps, on-line physician consultations, standing of availability of beds, registering oneself as a Covid-19 affected person, care centres and extra.
“This is a service for our citizens in Gurugram. Using this Covid patients and their families can reach out to us for help. We will try and provide the best possible care at home. I also thank partners like WhatsApp for stepping forward and supporting us in building this platform. Any organisation that wants to use this to deliver care to our citizens are most welcome to join us,” stated Yash Garg, Deputy Commissioner and Chairperson, District Disaster Management, Gurugram, Government of Haryana, in an announcement.
The helpline has been developed by a gaggle of volunteers, non-public sector organisations and with the assist of assorted departments throughout the Gurugram district administration. It is an built-in providing constructed on the WhatsApp Business API and can straight join residents to official and verified sources of knowledge and medical providers, thus enabling fast entry and serving to the administration streamline its reduction efforts.
“We remain committed towards ensuring that people have access to verified sources of information through our platform. We are thankful to the Govt. of Haryana and the District Administration of Gurugram for giving us the opportunity to support their efforts. We encourage people to access the helpline for latest Covid-19 related information in their city”, stated Abhijit Bose, Head of India for WhatsApp, within the assertion.
The helpline additionally has providers of MyUpchar, Meddo and Dunzo built-in for the advantage of customers. It has been developed by Infobip and Day Technologies are the expertise suppliers, and is enabled by WhatsApp.
The initiative has additionally been supported by The Dialogue and Deepstrat who’re offering important assist to DC Gurugram in triaging citizen requests.
