Infosys Acknowledged Technical Issues in New Income Tax E-filing Portal: FinMin

Infosys has acknowledged the technical points in the brand new Income Tax portal and among the preliminary glitches like sluggish functioning of the portal and non-availability of sure functionalities have been mitigated, Parliament was knowledgeable on Tuesday. The portal www.incometax.gov.in had a bumpy begin from the day of its launch on June 7 as taxpayers, tax professionals and different stakeholders reported glitches in its functioning.

This prompted Finance Minister Nirmala Sitharaman to name a gathering on June 22 with officers of Infosys — who developed the portal- to evaluate the problems. In a written reply to a query in the Rajya Sabha, Minister of State for Finance Pankaj Chaudhary stated greater than 700 e-mails detailing over 2,000 points together with 90 distinctive points/issues in the portal had been acquired from varied stakeholders together with Institute of Chartered Accountants of India (ICAI), tax professionals and taxpayers.

“Infosys has acknowledged the technical issues in the functioning of the portal and have informed that technical issues…are continuously being resolved. Some of the initial issues experienced by taxpayers regarding slowness of the portal, non-availability of certain functionalities or technical issues in functionalities have been mitigated,” he stated. The Income Tax Department is taking corrective measures by Infosys based mostly on suggestions from stakeholders, the minister added.