Infosys teams up with Walmart Commerce Technologies to deliver scalable omni-channel solutions to retailers

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Infosys teams up with Walmart Commerce Technologies to deliver scalable omni-channel solutions to retailers


Image Source : FILE Infosys companions with Walmart Commerce Technologies

New Delhi: Indian IT providers firm Infosys on Wednesday (April 26) mentioned that it has joined fingers with Walmart Commerce Technologies to assist retailers leverage expertise solutions that simplify buyer and retailer worker experiences. Infosys will assist retailers implement and use Store Assist, which permits them to present seamless omnichannel experiences akin to pickup, supply and ship from retailer for each workers and prospects.

Infosys be part of fingers with Walmart 

“Infosys, a global leader in next-generation digital services and consulting, today announced a new collaboration with Walmart Commerce Technologies to help retailers leverage technology solutions that simplify customer and store employee experiences,”  the corporate mentioned in an announcement.

Infosys has an industry-leading client and retail-focused apply that has been serving to retailers, client tech, client packaged items and logistics firms navigate their subsequent by means of digital and rising applied sciences during the last three a long time. Through platforms like Infosys Equinox, companion merchandise, and main digital capabilities, Infosys has helped over 190 retailers globally remodel themselves into sentient enterprises by augmenting their core digital capabilities, advancing their working fashions and reworking their expertise for the longer term, the corporate mentioned.

Karmesh Vaswani, EVP & Global Head – Consumer, Retail & Logistics, Infosys, mentioned, “To navigate an increasingly complex supply chain and serve the modern intelligent shopper the way they want, retailers are looking for innovative ways to deliver seamless omni-channel experiences with convenient fulfilment options. Infosys is proud to work with Walmart Commerce Technologies to enable retailers to implement Store Assist, thereby improving digital retail experience for customers and store employees.”

Store Assist app

The Store Assist app is constructed on the identical fulfilment expertise that Walmart shops leverage, giving retailers entry to a long time of working experience from the Fortune 1 firm. With Store Assist, retailers can optimize in-store fulfilment by rising choosing accuracy, velocity, and effectivity. Store affiliate productiveness could be enhanced by means of order queueing, multi-order batch choosing and prioritized decide paths, all enabled within the Store Assist app. 

It additionally offers a seamless handoff expertise between workers and prospects, whether or not they’re choosing up orders in-store or curb facet, having them shipped, or getting last-mile supply – all whereas letting companies keep management of their prospects’ expertise.

Store Assist is a light-weight, cloud-based, API-first resolution that seamlessly integrates right into a retailer’s current Commerce or OMS platform, together with devoted integrations with out-of-the-box capabilities for Salesforce and Adobe prospects.

Sunil Kumar, Vice President and General Manager of Walmart Commerce Technologies, mentioned, “Infosys is a trusted partner to businesses that are navigating their digital transformation. We are excited to have Infosys help streamline the implementation of the Store Assist app and to serve as a trusted system integration team for our customers.”

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