Government-promoted Open Network for Digital Commerce (ONDC) is framing a mechanism to guarantee compliance with its guidelines by entities concerned in on-line retail buying and selling, a senior official mentioned on Thursday.
The ONDC goals to promote an open platform for all elements of e-commerce retail. It would assist small retailers broaden their enterprise by way of e-commerce medium and scale back dominance of giants within the sector.
“If we see that any player is not following our rules, we would take action. We are in the process of finalising things. Law of land should be followed. We are in the process of making that mechanism,” Joint Secretary within the Department for Promotion of Industry and Internal Trade (DPIIT) Sanjiv advised reporters right here.
A algorithm on safety of non-public info and establishing of grievance decision mechanisms can be a part of the great ONDC community coverage.
According to a session paper launched by ONDC final 12 months, one of many chapters of the coverage on grievance administration would body mechanisms for the contributors to handle and resolve grievances filed in opposition to them by consumers and sellers.
ONDC, a non-profit firm, formulates a set of requirements for voluntary adoption by sellers or logistics suppliers or funds gateway operators.
The ONDC would require an endeavor from every participant on the time of onboarding that it’ll adjust to the coverage in its entirety.
Sanjiv additionally mentioned that ONDC has achieved main milestones previously few months, together with 37 community contributors starting from market leaders to rising Indian startups, over 26,000 retailers, and over 27 lakh merchandise provided on the community.
“Our dream is to cover all the pin codes of the country by the participants of the ONDC and hopefully we will be achieving that. Earlier we were requesting people to onboard the network and now the companies are approaching us to onboard,” he mentioned.
Most main product classes, together with grocery, meals and sweetness merchandise are stay on the community, with growth to extra product classes underway. Mobility companies has been enabled in two cities — Kochi (taxi companies app Namma Yatri) and Bengaluru (auto companies).
ONDC’s geographic protection has expanded to over 210 cities throughout India, and its logistics companions can ship merchandise to about 90 % of the pin codes throughout India.
ONDC CEO T Koshy mentioned that increasingly more sellers, client apps, logistics companies, cost gateways are becoming a member of the community and “we hope to maintain this momentum”.
Its contributors are taking steps to assist and handhold sellers to onboard the community and assist shoppers perceive how to use ONDC.
At current, about 600 transactions per day are taking place by way of this community from the sooner 30-40 transactions.
Koshy added that large gamers who’ve onboarded the community embody HUL, P&G, Paytm, PhonePe and ITC and the community is getting “good traction”.
“We are inviting all big and small players,” Sanjiv mentioned, including that the variety of retailers on the community has elevated by 200 to about 50,000 now.
In about 15 cities like Mumbai, Delhi, Bengaluru, Bhopal and Kolkata, over 100 retailers have on-boarded the community.
ONDC has on-boarded its handloom weavers from Kancheepuram, to promote their merchandise by way of ONDC throughout India with assist from the Small Industries Development Bank of India (SIDBI). Similarly, NABARD helps farmers producers’ organisations (FPOs) concerning the utilization of this community.
Logistics companies which have onboarded embody Dunzo, Shiprocket, Delhivery, and Shipyaari.Â
