The nation’s largest lender SBI’s on-line banking companies have been impacted for a number of hours as a result of a technical glitch on Monday, inconveniencing scores of consumers. SBI, which serves practically a fourth of the over 130 billion Indians, admitted to a “technical glitch” on Monday.
Many prospects took to social networking websites to voice their considerations of service disruptions.
Customers complained of lack of ability to entry the financial institution’s Yono banking app and likewise undertake any banking transactions on-line in the course of the interval whereas some mentioned that companies have been impacted since late final week.
“We regret to inform you that due to a ‘technical glitch’, some of our digital services were impacted for a few hours on April 3, 2023.
“However, the problem stands resolved, and the digital companies are reside and restored,” the bank said in a late evening statement.
Details about the exact issue, services impacted and the total duration of the downtime were not disclosed.
In the past, the RBI had penalised HDFC Bank for repeated technical outages.
The regulatory action had also forced the lender into having an overhaul of its system architecture with the aim of minimising the instances of outages and restoring the systems as quickly as possible if they go down.
Earlier this year, SBI announced a partnership with PayNow, the online payment system of Singapore, for cross-border payments, after a real-time payments system linkage using the UPI platform was established between India and the city state.
The facility is offered through SBI’s Bhim SBIPay mobile application and the linkage will allow fund transfers from India to Singapore through registered mobile numbers, and from Singapore to India using the UPI ID, the bank said in a statement.
