Sony is allegedly banning accounts for an unknown motive.
Some PlayStation customers are randomly getting banned from accessing their PSN accounts. It is not clear if that is an official transfer or a bug for the time being.
If you’re a gamer who owns a PlayStation 5 or PlayStation 4 console, you will need to word that some customers are being randomly and completely banned from accessing the PlayStation Network resulting from alleged violations of the PlayStation Network User Agreement.
As noticed by The Verge, a consumer generally known as @MichaelDhaliwal stated on X (previously Twitter) that their PlayStation Network account had been completely banned. “No one knows why! I don’t have a chargeback, I can’t appeal & no response to suspension status. CS says to create a new account & disconnected me,” he stated.
My account simply labored!!!— Michael Dhaliwal (@michaeldhaliwal) December 5, 2023
In the screenshot shared by the consumer, we will see that Sony has listed that the ban is “due to violations of the PlayStation Network Terms of Service and User Agreement.” However, the consumer has reported that their account is now functioning usually after a number of hours.
“Same here while I was playing Lemnant 2 and kicked out. Although I chatted at Sony page, as soon as they confirmed that my account was permanently banned because of violation of terms they left the chat immediately without letting me typing a word. I have never played with chatting and multiplayer features. WTF!!” a Reddit consumer (u/Real_Emergency_8845) stated.
Since then, a number of different customers have reported experiencing the identical problem. However, it’s value noting that Sony has not but acknowledged the difficulty, and there’s presently no phrase on how widespread the issue is, or if it is just affecting accounts in a selected area.
To verify in case you are affected by the identical problem, you’ll be able to try to entry the PSN Store in your console or cellular app; for those who obtain the identical error message, this means that your account has been banned.