Twitter Starts Looking for Nodal and Grievance Officers Amid Spat With Govt Over IT Rules 2021

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Twitter has posted job openings for Nodal Officer and Resident Grievance Officer – the 2 key positions mandated by the central authorities’s new Information Technology Rules, 2021 drafted for social media platforms. As per the brand new order, all social media platforms with greater than 50 lakh (5 million) customers might want to appoint a Chief Compliance Officer, a Nodal Contact Person, and a Resident Grievance Officer from India to smoothen the grievance mechanism for residents. The officers might want to acknowledge queries with 24 hours and resolve them in 15 days from the date of receipt. After the order got here into place final month, Twitter expressed issues and stated the brand new guidelines doubtlessly threaten freedom of expression. The Ministry of Electronics & IT (MeitY) then responded by saying Twitter’s assertion is an try to defame India to cover their very own follies. The relationship between the 2 soured thereafter, main the federal government to difficulty a “one final discover” to comply with the new IT rules, 2021. Last week, Twitter said it was making every effort to comply with the new guidelines and will provide the details of its Chief Compliance Officer within a week.

Details of these job postings are available on the company’s career and official LinkedIn page. The description for the Nodal Officer reads, “You will be responsible for coordination with the law enforcement and government agencies in India to oversee the process of responding to reports, orders, and complaints, guided at all times by our mission to defend and respect the voices of the people who use our service in India. You will be the primary link for coordination between Twitter and these agencies on all legal requests relating to Twitter’s platform, including requests for content removal and user data disclosure.” The place is good for a mid-to-senior-career skilled with prior expertise interfacing with the general public or authorities officers on problems with nationwide significance for a minimal of six years. The Resident Grievance Officer will oversee the grievance redressal mechanism of complaints from the individuals who use Twitter in India. The place is good for a seasoned skilled with prior expertise interfacing with the general public or authorities officers on problems with nationwide significance.

Readers should notice that the new guidelines don’t have an effect on customers in the best way they work together with any social media platform. However, their posts might be questioned by authorities in the event that they violate group tips.

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