San Francisco, California | Singapore
UserTesting (NYSE: USER), a frontrunner in video-based human perception and Tbot, a world consulting and know-how providers firm, right this moment collectively introduced their partnership to convey human perception to extra organizations across India and Singapore. Through the partnership, Tbot serves as a reseller of the UserTesting Human Insight Platform and will allow extra Indian and Singaporean organizations to shortly see the worth of first-party insights and assist them to design and ship revolutionary digital experiences. The partnership now provides Indian and Singaporean firms a brand new and trusted manner to undertake the UserTesting Human Insight Platform with added consulting providers from Tbot together with assist and coaching providers.
According to a current report by Adobe, Asia Pacific companies are poised to lead different world areas in buyer expertise investments in 2022. The Adobe report, “2022 Digital Trends: APAC in Focus” discovered that 77 p.c of APAC companies skilled a pandemic pushed enhance in new clients by means of digital channels, but solely 25 p.c of firms within the area really feel they’ve the required buyer insights into the brand new wave of digital-first enterprise.
The report reveals that there’s a right away want for applied sciences like UserTesting, to assist companies align sooner on altering buyer wants and prioritize the alternatives that may drive probably the most worth.
“The pandemic created significant changes in buying patterns and behaviors around the globe and has had a particularly strong impact on how consumers engage with businesses in India and Singapore – with a big shift towards digital experiences,” mentioned GB Kumar, Vice President of Sales for Asia Pacific at UserTesting. “As we proceed to develop all through these areas to meet the demand for human insights, we glance ahead to constructing our strategic partnership with Tbot to assist firms speed up innovation and create distinctive experiences with UserTesting.”
The UserTesting Human Insight Platform is trusted by main shopper manufacturers across Asia-Pacific akin to Tata, Mahindra, HDFC Life and many others. and main know-how manufacturers like Wipro, Amazon, Make My Trip, Cars24 and Razorpay and many others.
“Business models are changing rapidly in this digital world and technological advancement acts as a tailwind. Our partnership with UserTesting will enable us to offer customer centric SaaS solutions to organizations and accelerate their growth journey in becoming market leaders,” mentioned Mr. Snehal Parikh, CEO, Tbot Techno Systems. “We have witnessed our customers generate substantial growth driven on the back of deeper consumer insights for their products and services and believe the UserTesting Human Insight Platform is the end-to end- solution our customers need to successfully deliver on the customer experience.”
About Tbot
Tbot, a worldwide consulting and know-how providers agency, has been offering enterprise options to assist new-age enterprises higher execute on their customer-centric goals, leading to improved buyer expertise and enterprise success.
To study extra, go to: www.tbotsystems.com
About UserTesting
UserTesting (NYSE: USER) has essentially modified the way in which organizations get insights from clients with quick, opt-in suggestions and expertise seize know-how. The UserTesting Human Insight Platform faucets into our world community of actual individuals and generates video-based recorded experiences, so anybody in a company can straight ask questions, hear what customers say, see what they imply, and perceive what it’s really like to be a buyer. Unlike approaches that monitor consumer habits then strive to infer what that habits means, UserTesting reduces guesswork and brings buyer expertise information to life with human perception. UserTesting has greater than 2,500 clients, together with greater than half of the world’s high 100 most useful manufacturers in accordance to Forbes. UserTesting is headquartered in San Francisco, California.
To study extra, go to: www.usertesting.com.
