New Delhi: Days after the Indian Government despatched a ultimate discover to Twitter asking it to abide by the norms underneath the brand new IT guidelines or face penalties over non-compliance, the social media platform is learnt to have sought extra time from the Ministry of Electronics and Information Technology to adjust to the brand new IT guidelines.
“Twitter has written to Meity seeking more time to comply with the IT rules. It has expressed its intent to comply with the rules but has been unable to do so because of the pandemic,” PTI quoted a supply as saying.
Asserting the social media platform has been and stays deeply dedicated to India, a Twitter spokesperson mentioned: “We have assured the Government of India that Twitter is making every effort to comply with the new guidelines, and an overview on our progress has been duly shared. We will continue our constructive dialogue with the Indian Government.”
The response from Twitter comes because the Ministry of Electronics and Information Technology had final week in a strong-worded letter wrote that “till date, Twitter has not informed about the details of the chief compliance officer as required under the rules”.
“Further, Resident grievance officer and nodal contact person nominated by you is not an employee of Twitter Inc. in India as prescribed by the rule. The office address of Twitter Inc as mentioned by you is that of a law firm in India which is also not as per the rules,” the ministry added.
The Ministry of Electronics and Information Technology harassed that after greater than per week, Twitter continues to refuse to adjust to the provisions of those guidelines.
“Needless to state such non-compliance will lead to unintended consequences including Twitter losing exemption from liability as intermediary available under section 79 of the Information Technology (IT) act 2000,” the ministry warned.
The Ministry of Electronics and Information Technology mentioned the refusal to conform demonstrates Twitter’s lack of dedication and efforts in the direction of offering a protected atmosphere expertise for Indian customers on its platform.
“Despite being operational in India for more than a decade it is beyond belief that Twitter Inc has doggedly refused to create mechanisms that will enable the people of India to resolve their issues on the platform in a timely and transparent manner and through a fair process by India based clearly identified resources. Leave alone proactively creating such a mechanism, Twitter Inc. is in the inglorious bracket of refusing to do so even when mandated by law,” the ministry wrote criticising the micro-blogging platform.
The Ministry of Electronics and Information Technology emphasised that Indian customers deserve and demand a good mechanism to handle their grievances and resolve disputes.
“Users who are abused on the platform or harassed or are subject to defamation of sexual abuse or become victims or a whole range of other abusive content must get a redressal mechanism that the same people of India have created through a due process of law,” the ministry wrote.
