The telecom regulator on Wednesday cautioned folks towards fraudulent calls by which callers falsely claiming to be from TRAI threaten to disconnect numbers, and termed such calls as “illegal”. Telecom Regulatory Authority of India (TRAI) mentioned it neither blocks nor disconnects any cellular variety of any particular person telecom prospects, and mentioned any such name or message claiming to be from TRAI needs to be thought-about doubtlessly fraudulent.
“It has been brought to the notice of TRAI that some companies/ agencies/ individuals are fraudulently asking the public/ customers that they are calling from TRAI and mobile numbers of the public/ customers will be disconnected as the numbers are being used for sending unsolicited messages,” TRAI mentioned in an announcement.
Companies, companies, and people indulging in such actions additionally mislead prospects with claims that their Aadhaar numbers have been used for acquiring SIM playing cards and have been getting used for unlawful actions.
They are additionally making an attempt to trick the purchasers/ public to return on Skype video name to keep away from disconnection of cellular numbers.
“The public at large are hereby informed that TRAI does not block/ disconnect any mobile number of any individual telecom customers. TRAI never sends any message or make any call for disconnection of mobile numbers,” the discharge mentioned.
TRAI additionally made it clear that it has not authorised any company to contact prospects for such actions and all such calls are unlawful and are to be dealt as per legislation.
“Therefore, any call or message claiming to be from TRAI should be considered potentially fraudulent,” it added.
As per Telecom Commercial Communication Customer Preference Regulation (TCCCPR) 2018 of TRAI, Access Service Providers are accountable for taking applicable actions towards the cellular numbers concerned in sending unsolicited communications.
“Affected persons may take up the matter with the service providers concerned directly on their respective customer service centre numbers or on National Cyber Crime Reporting Portal cybercrime.gov.in or call Cyber Crime Helpline Number 1930,” TRAI mentioned.
