New Delhi: In the wake of the current Zomato controversy in Bengaluru associated to the delivery boy and a girl, the founder of the meals delivery large has responded with an official assertion.
Zomato founder Deepinder Goyal in a press release stated:
I need to chime in in regards to the incident that occurred in Bengaluru a number of days in the past. @zomato pic.twitter.com/8mM9prpMsx
— Deepinder Goyal (@deepigoyal) March 12, 2021
A girl named Hitesha Chandranee accused the Zomato delivery government of assaulting her which left her nostril bleeding in a video. Soon, reactions from all walks of life flooded the web demanding motion.
However, a day later, the delivery boy named Kamaraj denied all of the allegations made in opposition to him by the lady and stated that she as an alternative hit her nostril together with her personal ring.
In an interview with The News Minute, the delivery particular person named Kamaraj, who has been suspended by the corporate after the grievance, stated, “After I reached her apartment door, I handed her the food and I was expecting her to pay me (as she had opted for cash on delivery mode of payment). I also apologised since the delivery was delayed due to traffic and bad roads. But she was very rude from the outset. She asked me ‘Why are you late?’ I replied apologetically, as there were road blocks due to ongoing civic works and there were traffic jams as well. But she kept on insisting that the order has to be delivered within 45-50 minutes. I am working on this job for more than two years and this is the first time that I have had to go through this kind of an ordeal.”
He added that the lady refused to pay after accepting the order and stated that she is speaking to Zomato chat assist.
The delivery government claimed to have pleaded to her for paying the invoice however the lady referred to as him a ‘slave’. After which, the Zomato assist informed the man that the order has been cancelled, however the lady refused to present again the meals.
“At this point, when I was walking towards the lift, she started using expletives in Hindi. She suddenly threw slippers at me and started hitting me. For my safety, when she was hitting me, I tried to use my hand to shield her blows. When she was trying to push my hand away, she accidentally hit herself with her finger ring on the nose, which led to the bleeding. Anybody who sees her face will understand that this wouldn’t be created by a punch. And I don’t wear any rings.”
Kamaraj added, “the Zomato support system person in Delhi also supported me and offered me empathy after I narrated the ordeal that I had to go through. The problem is there is no CCTV footage to prove my innocence.”
In an official assertion, Zomato stated, “We deeply regret this incident and apologise to Hitesha for this traumatic experience. We are in touch with her and are providing our complete support through the necessary medical care and investigation. Meanwhile, we have delisted the delivery partner from our platform.”
