Zoom Can Now Provide Telephone Services to Customers in India: All Details

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Zoom Can Now Provide Telephone Services to Customers in India: All Details


Web convention firm Zoom Video Communications (ZVC) has secured a pan-India telecom licence that can allow it to provide phone providers as nicely to the enterprise clients, ZVC stated on Wednesday.

US-based Zoom has been providing voice and video convention service by means of its web site and app.

“ZVC India, parent firm Zoom Video Communications, has received the Unified License with Access – pan India, NLD National Long Distance, and ILD – International Long Distance from the Department of Telecommunications (DoT),” the corporate stated in a press release.

With these licences, the corporate shall be ready to provide its cloud-based personal department trade (PBX) service ‘Zoom Phone‘ to multinational companies (MNCs) and companies working in India, the corporate stated.

“With Zoom Phone, India businesses and MNCs can support flexible work environments, foster greater collaboration among employees and elevate the customer experience,” said ZVC General Manager and Head, India and SAARC Region, Sameer Raje.

PBX works as a local telephone exchange for enterprises and helps them in managing conference call services.

“This essential milestone underscores our continued focus in India, a strategic development marketplace for Zoom, and our dedication to bringing new and progressive collaboration options to India customers,” Raje said.

Zoom Phone grew more than 100 per cent year-on-year globally in fiscal year 2023, surpassing 5.5 million seats in the fourth quarter of fiscal year 2023, the statement said.

Zoom partners with international telecommunication providers and offers phone numbers and calling plans in 47 countries and territories bundled with cloud PBX service.


Xiaomi launched its camera focussed flagship Xiaomi 13 Ultra smartphone, while Apple opened it’s first stores in India this week. We discuss these developments, as well as other reports on smartphone-related rumours and more on Orbital, the Gadgets 360 podcast. Orbital is offered on Spotify, Gaana, JioSaavn, Google Podcasts, Apple Podcasts, Amazon Music and wherever you get your podcasts.

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